Privacy Policy

1. Introduction

Welcome to Kakkur Online (Kakkur.Online). We are committed to protecting your privacy and ensuring a secure experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our local directory services, or submit business information.

2. Information We Collect

We collect information that you voluntarily provide to us when you submit your business, taxi service, or helpline contacts through the site form. This includes:

• Listing Information: Business/service name, category, description, physical address, operating hours, and tags.
• Contact Details: Business owner's name, public phone number, WhatsApp coordinates, website URL, and email addresses.
• Log Data: General analytics data, such as IP addresses, browser types, and visited pages, which are tracked anonymously to improve website performance.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Publish and display your business profile in the Kakkur Online directory.
• Facilitate direct communication between users and listing providers (via Call, WhatsApp, and Google Maps).
• Monitor and analyze traffic patterns to optimize the speed and user experience of our portal.
• Respond to provider inquiries or verification requests.

4. Sharing and Visibility of Information

Please be aware that all listing details, including phone numbers and locations, are intentionally published on our public website directory to help visitors discover your services.

We do not sell, rent, or trade your contact information to third-party marketing companies. We only share information with third parties where required by law, or to resolve technical issues affecting the platform.

5. Security of Your Data

We use industry-standard administrative and technical security measures to help protect your listing information. Google Sheet URLs and server keys remain stored securely in private configuration environment variables (`.env`) and are never exposed to client browsers.

6. Third-Party Links

Our directory contains links to external websites, social profiles, and phone application protocols (e.g. WhatsApp Web API, Google Maps). We do not operate or control these third-party services and are not responsible for their individual privacy practices.

7. Your Rights and Directory Removal

You have the right to request access to, edit, or delete your business listing at any time. If you wish to remove your service details or report an unauthorized directory profile, please contact our support team.